Terms of service

OVERVIEW
Welcome to Saltukai! The terms "we", "us" and "our" refer to Saltukai, operated by Andas Kasperas (trading as Saltukai). We operate this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Saltukai is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including purchasing any of the products we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent that all information you provide in our store is correct, current and complete.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS
We make every effort to provide an accurate representation of our products in our online store. Colors or product appearance may differ slightly from how they appear on your screen due to your device and its settings.
All descriptions of products are subject to change at any time without notice at our discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products we offer.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. We will confirm acceptance of your order by email. We may decline or cancel an order in limited circumstances — for example, where a product is unexpectedly out of stock, where we suspect fraud, or where there is a pricing or listing error — and if we do, we will notify you promptly and refund any payment already made. We will not cancel an order arbitrarily or without a valid reason.
Your purchases are subject to return or withdrawal in accordance with our Refund Policy.
You represent that your purchases are for your own personal or household use and not for commercial resale.

SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice for future orders, but the price you pay is the price shown at checkout, before you complete your purchase, including all mandatory taxes and shipping costs applicable at that time.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases, and to keep this information up to date.
You confirm that any payment information you provide is accurate and that you are authorized to use the payment method provided.

SECTION 5 - SHIPPING AND DELIVERY
Estimated delivery times are set out in our Shipping Policy and are estimates, not guarantees. We remain responsible for the delivery of your order, even though products may be shipped directly by our suppliers. Risk of loss or damage to products passes to you only once you (or a person you nominate) physically receives the product. If your order does not arrive within the timeframe stated in our Shipping Policy (or, absent a specific timeframe, within 30 days of your order), you have the right to contact us and, if we cannot deliver within a reasonable additional period, to cancel your order and receive a full refund.

SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including trademarks, brand elements, text, images, graphics and their design, selection and arrangement, are owned by us or our licensors and protected by applicable intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, publicly display, republish, download, store, or transmit any material from the Services without our prior written consent, except as necessary to use the Services normally (e.g., viewing pages, completing a purchase).
"Saltukai" and our logo are our trademarks. Shopify's name and logo are trademarks of Shopify. All other names, logos and trademarks on the Services belong to their respective owners.

SECTION 7 - OPTIONAL TOOLS
The Services may give you access to tools provided by third parties, which we do not control. We provide access to such tools "as is" and "as available", without warranties, and we are not liable for your use of them. You should review and agree to any relevant third-party provider's own terms before using such tools.

SECTION 8 - THIRD-PARTY LINKS
The Services may contain links to third-party websites. We do not review or control the content of third-party sites and are not responsible for them. If you follow such links, you do so at your own risk, and we recommend reviewing the third party's own policies.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
Saltukai is powered by Shopify, which enables us to provide the Services to you. Any sales and purchases you make in our store are made directly with Saltukai, not with Shopify. Shopify is not a party to, and is not responsible for, any aspect of your purchase or your relationship with us.

SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here, and certain personal information may also be subject to Shopify's Privacy Policy, available at https://www.shopify.com/legal/privacy/app-users.

SECTION 11 - FEEDBACK
If you submit ideas, suggestions, reviews or other feedback ("Feedback"), you grant us a non-exclusive, royalty-free license to use it to operate and improve the Services. You confirm that your Feedback is your own, does not violate anyone else's rights, and does not contain unlawful, defamatory or abusive content. We are under no obligation to use, respond to, or compensate you for Feedback.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
The Services may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions or availability. We may correct such errors and, where an order was affected by a genuine pricing or listing error, we will contact you before processing the order and you may cancel it for a full refund.

SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not use the Services: (a) for any unlawful or malicious purpose; (b) to infringe our intellectual property rights or those of others; (c) to harass, abuse or harm any person; (d) to transmit false or misleading information; (e) to send spam or unsolicited advertising; (f) to impersonate another person or entity; (g) to upload viruses or malicious code; (h) to scrape, harvest or extract data from the Services without our permission; or (i) to interfere with or bypass the security or normal operation of the Services. We may suspend or terminate your access if you violate these Terms.

SECTION 14 - TERMINATION
We may suspend or terminate your access to the Services if you seriously or repeatedly breach these Terms. You remain liable for any amounts already due at the time of termination. Provisions that by their nature should survive termination (including Intellectual Property, Feedback, Disclaimer, Limitation of Liability, Governing Law) will continue to apply.

SECTION 15 - DISCLAIMER
The information on the Services is provided for general information purposes, and we take reasonable care to keep it accurate and up to date. Nothing in this section limits your statutory rights as a consumer, including your right to receive products that are as described, fit for purpose and of satisfactory quality, and your right to a remedy if they are not. To the extent permitted by law, we do not guarantee that the Services will be uninterrupted or error-free, but we will act promptly to fix any issues we become aware of.

SECTION 16 - LIMITATION OF LIABILITY
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be excluded or limited under applicable law, including your statutory consumer rights.
Subject to the above, to the extent permitted by law, we are not liable for indirect or consequential losses that were not reasonably foreseeable to both parties at the time you started using the Services. Our total liability for any claim relating to a specific order is limited to the amount you paid for that order, except where a higher limit is required by law.

SECTION 17 - SEVERABILITY
If any provision of these Terms is found unlawful, void or unenforceable, that provision will be limited or severed to the minimum extent necessary, and the remaining provisions will remain in full force.

SECTION 18 - WAIVER; ENTIRE AGREEMENT
Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.
These Terms, together with our Privacy Policy and other referenced policies, form the entire agreement between you and us regarding your use of the Services, superseding any prior agreements between you and us on this subject.

SECTION 19 - ASSIGNMENT
You may not transfer or assign these Terms or your rights under them without our consent. We may transfer or assign these Terms, for example in connection with a merger, acquisition, or sale of assets, provided this does not reduce the guarantees available to you under these Terms.

SECTION 20 - GOVERNING LAW AND DISPUTES
These Terms are governed by the laws of the Republic of Lithuania, without prejudice to any mandatory consumer-protection rights you have under the law of your own country of residence, which continue to apply.
If you have a complaint, please contact us first at benas.andas@gmail.com so we can try to resolve it directly. If you are an EU consumer and we cannot resolve your complaint, you may refer your dispute to the State Consumer Rights Protection Authority (Valstybinė vartotojų teisių apsaugos tarnyba, VVTAT), Vilniaus g. 25, 01402 Vilnius, Lithuania, tarnyba@vvtat.lt, www.vvtat.lt, or the equivalent consumer authority in your own country.

SECTION 21 - HEADINGS
Headings used in these Terms are for convenience only and do not affect their meaning.

SECTION 22 - CHANGES TO THESE TERMS
We may update these Terms from time to time by posting the updated version on this page and updating the "Last updated" date. Changes will apply to orders placed after the change takes effect and will not retroactively affect orders you have already placed under the previous Terms. Please check this page periodically for updates.

SECTION 23 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
Saltukai (Andas Kasperas)
benas.andas@gmail.com
Parko g. 60E, Ramučių k., Karmėlavos sen., Kauno r. sav., LT-54464, Lithuania
+370 611 61072

Last updated: September 28, 2026