Shipping policy

Order Processing Time
Orders are processed within 1-3 business days after payment confirmation.

Shipping Times
Since our products are shipped directly from our suppliers, delivery times may vary depending on your location and the product ordered. Estimated delivery time is 12-18 business days from dispatch.

Holiday Deadline
To receive your order before December 24, please place it by November 20. Orders placed after this date may not arrive in time for the holidays.

Shipping Destinations
We currently ship worldwide, including Lithuania and the rest of the EU. Availability may vary slightly by product; your exact delivery options are confirmed at checkout.

Order Tracking
Once your order ships, you will receive a tracking number by email so you can follow your delivery.

Customs and Import Duties
Our product prices include applicable VAT for orders shipped within the EU, and based on our experience, orders shipped to the EU have not incurred additional customs charges. In rare cases, depending on your country and the shipping carrier, additional customs handling or import fees may apply; such fees, where they occur, are the customer's responsibility.

Our Responsibility
Even though products are shipped directly by our suppliers, Saltukai remains responsible for ensuring your order is delivered in accordance with this policy and applicable consumer protection law.

Questions
If you have any questions about your shipment, contact us at benas.andas@gmail.com.