Privacy policy
Last updated: September 28, 2026
This Privacy Policy explains how Saltukai ("we", "us", "our") collects, uses, discloses and protects your personal information when you visit saltukai.com, place an order, or otherwise communicate with us (the "Services"). Saltukai is a trading name used by Andas Kasperas, a sole trader based in Lithuania, who is the data controller of your personal information for the purposes of the EU General Data Protection Regulation (GDPR).
Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read and understood how we collect, use and disclose your personal information as described below.
WHO WE ARE
Data controller: Andas Kasperas, trading as Saltukai
Address: Parko g., 54464 Kaunas, Lithuania
Email: benas.andas@gmail.com
Phone: +370 611 61072
PERSONAL INFORMATION WE COLLECT
We collect the following categories of personal information, depending on how you interact with the Services:
- Contact details — name, billing address, shipping address, phone number and email address.
- Order and payment information — the products you order, order value, and payment confirmation. We do not ourselves store your full card number or card security code; these are collected and processed directly by our payment provider (Shopify Payments and/or other payment methods available in our checkout) on infrastructure we do not control.
- Transaction history — items you view, add to cart, purchase, return or exchange.
- Communications with us — information you include when contacting customer support, including for returns or complaints.
- Device and usage information — IP address, browser and device information, and how you interact with the Services, collected automatically through cookies and similar technologies (see our Cookie settings).
- Reviews — if you choose to leave a product review, the name and content you submit (processed via our reviews app, Judge.me).
WHERE WE GET THIS INFORMATION
- Directly from you — when you place an order, contact us, or subscribe to marketing communications.
- Automatically — through cookies and similar technologies when you browse the Services.
- From our service providers — such as Shopify and our payment provider, who process information on our behalf.
HOW WE USE YOUR PERSONAL INFORMATION, AND OUR LEGAL BASIS
- Processing and fulfilling your order, arranging shipping, handling returns and refunds, providing customer support — Performance of a contract with you.
- Preventing fraud, securing the Services, and enforcing our Terms of Service — Legitimate interest, balanced against your rights.
- Keeping accounting and tax records — Legal obligation.
- Responding to law enforcement or regulatory requests where required — Legal obligation.
- Sending you marketing emails about new products or offers — Your consent (opt-in at checkout or sign-up); you can withdraw it at any time.
WHO WE SHARE YOUR INFORMATION WITH
We do not sell your personal information. We share it only as needed with:
- Shopify, which hosts our store, processes checkout, and provides store analytics.
- Our payment providers (Shopify Payments, PayPal, Shop Pay and Google Pay), to process your payment securely.
- Shipping carriers and postal services, to deliver your order and provide tracking.
- Judge.me, our product reviews app, if you choose to submit a review.
- Authorities or professional advisors, where required by law or to establish, exercise or defend legal claims.
If we start using additional analytics or advertising tools that process personal information (for example, for online advertising), we will update this Privacy Policy accordingly before doing so.
INTERNATIONAL TRANSFERS
Some of the parties listed above, in particular our product supplier(s) fulfilling orders from outside the European Economic Area (including China), are located outside the EEA. Where we transfer personal information outside the EEA or the UK, we do so because it is necessary to fulfil your order (performance of a contract), and, where required, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses. You can contact us for more information about these safeguards.
HOW LONG WE KEEP YOUR INFORMATION
- Order and transaction records — kept for as long as required by Lithuanian accounting and tax law (generally up to 10 years from the relevant financial year).
- Customer support communications — kept for as long as needed to resolve your query and for a reasonable period afterwards in case of follow-up, generally up to 3 years.
- Marketing data — kept until you unsubscribe or withdraw consent, after which we stop sending you marketing communications.
- Device and usage data collected via cookies — kept according to the retention periods described in our Cookie settings.
YOUR RIGHTS
Under the GDPR, you have the right to:
- Access the personal information we hold about you;
- Rectify inaccurate personal information;
- Erase your personal information, in certain circumstances;
- Restrict or object to our processing of your personal information, including the right to object at any time to processing for direct marketing purposes;
- Data portability — receive your personal information in a structured, commonly used format;
- Withdraw consent at any time, where we rely on consent, without affecting the lawfulness of processing before withdrawal;
- Lodge a complaint with a data protection supervisory authority.
You can exercise these rights by contacting us at benas.andas@gmail.com. We may need to verify your identity before responding. We will respond within the timeframes required by applicable law.
If you are not satisfied with our response, or wish to complain directly, you can contact the Lithuanian State Data Protection Inspectorate (Valstybinė duomenų apsaugos inspekcija, VDAI): L. Sapiegos g. 17, 10312 Vilnius, Lithuania, ada@ada.lt, www.ada.lt, or the supervisory authority in your own EU country of residence.
MARKETING COMMUNICATIONS
We only send you marketing emails if you have opted in (for example, via the newsletter sign-up at checkout, which is not pre-selected). You can unsubscribe at any time using the link in any marketing email, or by contacting us. Opting out of marketing does not affect transactional emails about your orders.
COOKIES
We use cookies and similar technologies to operate the Services and, where you consent, for analytics and marketing purposes. You can manage your preferences at any time using the cookie settings available on our website. For more details, see our cookie banner and preference center.
CHILDREN'S DATA
The Services are not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
SECURITY
We use reasonable technical and organizational measures to protect your personal information, including relying on Shopify's infrastructure and our payment provider's secure payment processing. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
RELATIONSHIP WITH SHOPIFY
The Services are hosted by Shopify, which processes personal information about your access to and use of the Services in order to provide and improve the Services. To learn more about how Shopify uses your personal information, see the Shopify Consumer Privacy Policy (https://www.shopify.com/legal/privacy/app-users). You may be able to exercise certain rights directly with Shopify via the Shopify Privacy Portal (https://privacy.shopify.com/en).
THIRD-PARTY WEBSITES AND LINKS
The Services may link to websites operated by third parties. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing them with personal information.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or operational reasons. We will post the updated policy on this page and update the "Last updated" date above.
CONTACT
If you have questions about this Privacy Policy or want to exercise your rights, contact us at benas.andas@gmail.com, by phone at +370 611 61072, or by post at Parko g., 54464 Kaunas, Lithuania.